Privacy Policy

True Impact Peptides

Last Updated: August 2026

1. Introduction

Welcome to True Impact Peptides ("True Impact Peptides," "Company," "we," "our," or "us"). True Impact Peptides is committed to protecting your privacy and handling your personal information responsibly, securely, and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, communicate with us, or otherwise interact with our services.

Our goal is to be transparent about our data practices while providing a secure and professional online experience. By using our website, you acknowledge that you have read and understand this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

The True Impact Peptides website
Customer accounts
Product purchases
Checkout
Contact forms
Newsletter subscriptions
Email communications
Customer support interactions
Certificates of Analysis requests
Wholesale inquiries
Affiliate applications (if offered)
Any future services made available through the Website

This Privacy Policy does not apply to information collected by third-party websites that may be linked from our Website. We encourage you to review the privacy policies of any third-party services you visit.

3. Information We Collect

Depending on how you interact with our Website, we may collect several categories of information.

A. Personal Information

When you create an account, place an order, contact us, or otherwise communicate with us, we may collect information including:

Full name
Email address
Shipping address
Billing address
Telephone number
Company or laboratory name (if provided)
Account username
Order history
Customer support communications

B. Order Information

When you purchase products through our Website, we may collect information relating to your transaction, including:

Products ordered
Order number
Purchase date
Shipping method
Order status
Tracking information
Payment confirmation
Promotional discounts used
Customer communications relating to the order

For security reasons, complete payment card information is processed by our secure third-party payment processor and is not stored by True Impact Peptides.

C. Account Information

If you create a customer account, we may store:

Login credentials (encrypted where applicable)
Password hashes
Account preferences
Saved addresses
Order history
Account activity
Login history
Security settings

Passwords are never stored in plain text.

D. Communications

If you contact us, we may retain:

Contact form submissions
Email correspondence
Customer support requests
COA requests
Product questions
Wholesale inquiries
Affiliate inquiries
Survey responses
Feedback

These communications help us respond to inquiries, improve customer service, and maintain accurate business records.

E. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically. This may include:

IP address
Browser type
Operating system
Device type
Screen resolution
Language settings
Time zone
Pages visited
Time spent on pages
Referring website
Click activity
Navigation paths
Date and time of access
Error logs
Session information

This information helps us improve Website performance, security, usability, and customer experience.

F. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to improve functionality and enhance your experience. Cookies may be used to:

Keep you logged into your account
Remember shopping cart contents
Save Website preferences
Improve security
Analyze Website performance
Understand visitor behavior
Personalize content
Support marketing efforts where applicable

You may configure your browser to reject certain cookies, although doing so may affect Website functionality. Additional information regarding cookies is provided later in this Privacy Policy.

G. Analytics Information

We may use analytics tools, including Google Analytics and similar technologies, to better understand how visitors interact with our Website. These tools may collect information regarding:

Website traffic
Device information
User behavior
Session duration
Geographic region (approximate)
Referring sources
Popular content
Conversion metrics

Analytics information is generally collected in aggregated form and helps us improve our Website and customer experience.

H. Advertising Technologies

We may use advertising technologies such as the Meta (Facebook) Pixel and similar tools to better understand the effectiveness of our advertising campaigns and improve our marketing efforts. These technologies may collect information about interactions with our Website to help us measure advertising performance and deliver more relevant advertising, subject to applicable laws and user preferences.

I. Newsletter and Marketing Preferences

If you choose to subscribe to our newsletter or marketing communications, we may collect:

Name
Email address
Subscription preferences
Marketing engagement
Email interaction statistics

You may unsubscribe from promotional emails at any time by using the unsubscribe link included within the email or by contacting us directly.

4. Information We Do Not Collect

True Impact Peptides does not knowingly collect:

Social Security numbers
Driver's license numbers
Government-issued identification (except where voluntarily provided during fraud prevention)
Medical records
Health records
Prescription information
Biometric information
Protected Health Information (PHI)
Financial account credentials

We also do not intentionally collect personal information from individuals under twenty-one (21) years of age.

Part 2 — How We Use Your Information

5. How We Use Your Information

True Impact Peptides uses the information we collect only for legitimate business purposes related to operating our Website, fulfilling customer orders, maintaining security, improving our services, and complying with applicable laws. Depending on your interactions with us, we may use your information to:

A. Process Orders

Process and fulfill orders
Verify payment authorization
Generate order confirmations
Provide tracking information
Coordinate shipping and delivery
Process refunds or replacements when applicable
Maintain accurate transaction records

B. Manage Customer Accounts

Create and maintain your account
Authenticate your identity
Secure your account
Save your preferences
Display order history
Improve account functionality
Provide customer support

C. Respond to Customer Inquiries

Respond to questions
Provide product information
Respond to Certificate of Analysis (COA) requests
Assist with order issues
Provide shipping updates
Respond to wholesale inquiries
Improve customer service

D. Improve Our Website

Improve navigation
Enhance Website performance
Optimize page loading speed
Improve product organization
Fix software bugs
Improve mobile usability
Develop new features
Enhance the overall customer experience

E. Security and Fraud Prevention

Detect fraudulent transactions
Prevent unauthorized account access
Verify customer identity
Investigate suspicious activity
Protect Website infrastructure
Prevent abuse of promotions
Detect bots and automated attacks
Comply with payment processor security requirements

F. Marketing Communications

With your consent where required by law, we may use your information to send:

Company announcements
Product updates
Educational content
Research-related news
Promotional offers
Newsletter communications
Website updates

You may opt out of promotional communications at any time using the unsubscribe link included in our emails or by contacting us directly. Operational emails (such as order confirmations, shipping updates, and account notifications) may still be sent as necessary to fulfill our services.

G. Legal Compliance

Comply with applicable laws
Respond to lawful governmental requests
Enforce our Terms & Conditions
Protect our legal rights
Resolve disputes
Prevent fraud
Meet tax and accounting obligations

6. What We Do NOT Do With Your Information

True Impact Peptides values customer privacy. Accordingly:

We do not sell your personal information.
We do not rent your personal information to third parties.
We do not trade customer lists.
We do not disclose your payment card information to advertisers.
We do not share customer information for unrelated marketing purposes.
We do not intentionally collect unnecessary personal information.
We do not knowingly collect information from individuals under twenty-one (21) years of age.
We do not use your personal information in ways inconsistent with this Privacy Policy.

Our business is built on providing Research Use Only products — not on selling customer data.

7. When We May Share Information

Although we do not sell your personal information, we may share limited information when necessary to operate our business. Examples include:

Payment Processing — To securely process payments through our third-party payment processor.

Shipping Providers — To deliver your orders through shipping carriers.

Website Service Providers — To support Website hosting, maintenance, analytics, email delivery, cloud infrastructure, security monitoring, and similar operational services.

Professional Advisors — With accountants, attorneys, auditors, insurers, or other professional advisors when reasonably necessary.

Legal Requirements — If required by law, subpoena, court order, governmental investigation, or other legal process.

Business Transactions — If True Impact Peptides is involved in a merger, acquisition, asset sale, corporate restructuring, or bankruptcy, customer information may be transferred as part of that transaction, subject to applicable law.

8. Third-Party Services

Our Website may utilize trusted third-party providers to support our operations. Examples may include providers that assist with:

Payment processing
Shipping
Website hosting
Email delivery
Analytics
Security monitoring
Fraud prevention
Customer communications
Marketing tools

Each third-party provider maintains its own privacy practices. True Impact Peptides encourages customers to review the privacy policies of those providers where appropriate.

9. Marketing Preferences

Customers may unsubscribe from promotional communications at any time. Opting out of marketing communications does not prevent us from sending necessary transactional communications such as:

Order confirmations
Shipping notifications
Account security alerts
Customer support responses
Policy updates
Important legal notices

Part 3 — Cookies, Security, Your Rights & Miscellaneous

10. Cookies and Similar Technologies

True Impact Peptides uses cookies and similar technologies to improve Website functionality, enhance security, remember user preferences, analyze Website traffic, and improve the customer experience. Cookies may be used for purposes including:

Maintaining secure login sessions
Remembering shopping cart contents
Saving Website preferences
Preventing fraudulent activity
Measuring Website performance
Improving navigation
Understanding visitor behavior
Supporting analytics
Supporting marketing campaigns where applicable

Most web browsers allow users to manage or disable cookies through browser settings. Please note that disabling certain cookies may affect the functionality of portions of the Website, including customer accounts, shopping carts, and checkout.

11. Analytics and Advertising Technologies

We may use trusted analytics and advertising technologies, including but not limited to Google Analytics, Meta Pixel, and similar tools, to better understand how visitors use our Website. These technologies may collect information such as:

Pages visited
Time spent on pages
Device type
Browser type
General geographic region
Referring websites
Click activity
Conversion metrics
Advertising interactions

This information helps us improve Website performance, enhance user experience, measure advertising effectiveness, optimize Website content, and improve customer support. These providers may use cookies or similar technologies in accordance with their own privacy policies.

12. Data Security

True Impact Peptides takes the security of customer information seriously. We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Security measures may include:

Encrypted data transmission (HTTPS/TLS)
Password hashing
Access controls
Secure cloud infrastructure
Firewall protections
Authentication controls
Routine software updates
Monitoring for suspicious activity
Fraud detection tools
Secure payment processing through trusted third-party providers

While we strive to protect customer information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

13. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill customer orders
Maintain customer accounts
Provide customer support
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain business records
Prevent fraud

When personal information is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of the information in accordance with applicable laws and our internal data retention practices.

14. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. Subject to applicable law, these rights may include:

Requesting access to your personal information
Requesting correction of inaccurate information
Requesting deletion of personal information
Requesting a copy of information you have provided
Requesting restrictions on certain processing activities
Opting out of promotional communications
Requesting information regarding certain data disclosures

To exercise applicable rights, please contact us at info@trueimpactpeptides.com. We may request information necessary to verify your identity before responding to certain requests.

15. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Subject to applicable law, California residents may have rights including:

The right to know what categories of personal information we collect.
The right to know how personal information is used.
The right to request access to certain personal information.
The right to request deletion of eligible personal information.
The right to request correction of inaccurate personal information.
The right to opt out of certain data sharing where applicable.
The right not to receive discriminatory treatment for exercising privacy rights.

Requests may be submitted by contacting info@trueimpactpeptides.com. We will respond in accordance with applicable California law.

16. Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") feature. Because there is currently no universally accepted standard governing DNT signals, our Website does not currently respond differently to browser-based Do Not Track requests. Should an industry standard become widely adopted in the future, we may update our practices accordingly.

17. Third-Party Websites

Our Website may contain links to third-party websites or services. True Impact Peptides is not responsible for the privacy practices, content, security, or policies of third-party websites. Accessing third-party websites is at your own risk. We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

18. Children's Privacy

Our Website is intended solely for individuals who are twenty-one (21) years of age or older. We do not knowingly collect personal information from individuals under twenty-one (21) years of age. If we become aware that personal information has been collected from an individual under the age of twenty-one (21), we will take reasonable steps to delete such information. If you believe an individual under twenty-one has submitted information to us, please contact us immediately at info@trueimpactpeptides.com.

19. International Visitors

True Impact Peptides currently conducts business within the United States. If you access our Website from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where privacy laws may differ from those of your jurisdiction.

20. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date appearing at the top of this Privacy Policy. Continued use of the Website following publication of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy.

21. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us at:

True Impact Solutions, LLC
Doing Business As True Impact Peptides
Email: info@trueimpactpeptides.com

End of Privacy Policy